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Our store and field operations are closed, support line is open.
Amid COVID-19 measures taken by the Karnataka Govt. our operations are closed from 23rd to 31st March 2020. However, our customer support is working from home to make sure your queries are answered.
Appy Planet Privacy Policy 

At our mobile phone service centre, we take the privacy of our customers very seriously. We understand that the personal and confidential information of our customers is sensitive and requires special care to protect. Therefore, we have created this privacy policy to inform you about the types of personal information we collect, how we use it, and the measures we take to safeguard it.
1. Personal Information Collection:
We may collect personal information from you when you visit our service centre or contact us through phone or email. This information may include, but is not limited to:
* Name, address, phone number, and email address
* Device information, including IMEI and serial number
* Billing and payment information
* Information about the nature of the problem with your device
2. Use of Personal Information:
We use the personal information we collect to provide our repair and other services to you, including:
* To diagnose and fix your device
* To communicate with you about the status of your device
* To process payments and provide receipts
* To respond to your inquiries and requests
We may also use your personal information to improve our services and offerings, to comply with legal obligations, and for other legitimate business purposes.
3. Disclosure of Personal Information:
We will not disclose your personal information to third parties except in the following circumstances:
* To our affiliates, service providers, and business partners who help us provide our services
* To comply with legal requirements, such as court orders or subpoenas
* To protect our rights, property, or safety, or the rights, property, or safety of others
* With your consent
4. Security of Personal Information:
We take appropriate technical and organizational measures to protect the personal information we collect from loss, unauthorized access, disclosure, alteration, or destruction. We also require our service providers to take appropriate security measures to protect your personal information.
5. Retention of Personal Information:
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
6. Changes to this Privacy Policy:
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new privacy policy on our website or by other means.
7. Contact Us:
If you have any questions or concerns about this privacy policy or our handling of your personal information, please contact us at [email protected].